Support center---Maintenance
Pericles Technology Limited
Maintenance

Maintenance
 
?@Maintenance

Service Agreement Policy (PDF File)
http://www.pericles.net/download ... greement_policy.pdf

1. Software Yearly Maintenance Fee : 15% of List Price (Min. $1,500/Year)
2. System Yearly Maintenance Fee (Including Retail / Restaurant POS System): 15% of List Price (Min. $1,500/Year)
3. Data Cloud Storage Service: Monthly Charge HK$50 to $80 for 1GB to 3GB Storage ($600 to $960 annual fee.) Non-Maintenance Data Cloud Storage Fee is $1,800/Year (1-3GB)
4. Web Page Hosting Service : HK$125/Month (Business) & HK$150/Month (Enterprise)
($ 1,500 to $ 1,800 annual fee.)
5. On-Site Service is HK$760/hour and HK$900/hour (Non-Maintenance) ; minimum charge for 2 hours
6. HK$300 administration fee will be charged for overdue payment, and additional HK$1,800 will be charged for database re-activation service.
7. Outlying islands and other remote places, an additional charge of HK$350 is required (each time, if the same problem needs to be visited again, the charge will be 50% of the first time)
List of remote areas: http://www.pericles.net/Remote_area.html
   
 
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